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Contact Us

Address

2100 West Broad Street Elizabethtown, NC 28337

Phone

800-390-6405
910-862-2511

Fax

800-476-5463
910-879-5486

Initiate your return material authorization request.

An RMA is required if you wish to ship any material to our facilities. This includes, but is not limited to, these situations:
Warranty Repair or Replacement • Non-Warranty Repair • Return for Credit • Failure Analysis & Evaluation

All Non-Warranty repairs are assessed an initial evaluation fee.
$100 - Eagle Signal & Veeder-Root • $200 - Partlow, Namco, Thomson, Superior Electric and Joslyn Clark • $250 - Rustrak
Additional charges may apply to complete the repair. The charges will be communicated to customer for approval prior to repair being performed.

Click the below button to complete the form and receive your RMA reference number and shipping instructions.

 

Request an RMA