Get updates about our status due to Hurricane Matthew here.
Last Update: 10/13/2016 1:15 PM
Update October 13, 2016 1:15 PM
The Elizabethtown plant is running and fully powered. While we are largely back to normal operations, we are continuing to work through some issues still directly related to Hurricane Matthew. Because of the flooding and roadway conditions in our region, some deliveries from our suppliers have been delayed and some of our associates still are not able to travel to the plant. We plan to operate on Saturday and Sunday to continue our ramp up. For inquiries, please contact us via normal means at 1-800-390-6405 or via email to email@example.com or by visiting our website www.specialtyproducttechnologies.com. Our next update will be later today.
Update October 12, 2016 3:10 PM
The plant continues to come online area-by-area and we are producing products today. As mentioned in the last update, much of the surrounding area remains impacted by flooding and power outages. We are managing available resources to address priority operational needs. As conditions improve around the region, our utilization will return to normal. For inquiries, please contact us via normal means at 1-800-390-6405 or via email to firstname.lastname@example.org or by visiting our website www.specialtyproducttechnologies.com.
Update October 12, 2016 8:00 AM
We are very happy to say that our Elizabethtown plant is fully powered. As of 8:00 this morning, our associates are systematically bringing our equipment, work cells and supporting systems back on line. We will be bringing up operations throughout the day and should be fully operational by this afternoon. For inquiries, please contact us via normal means at 1-800-390-6405 or via email to email@example.com or by visiting our website www.specialtyproducttechnologies.com.
While things are returning to normal here at our Elizabethtown plant, much of the central and eastern North Carolina region around us remains severely impacted by flooding and power outages. While we are not aware of any specific impacts to our business at this time, we are sensitive to the possibility that we may encounter logistics or other challenges caused by this situation. We ask for your continued thoughts and support for our communities still dealing with the effects of Hurricane Matthew.
Update October 11, 2016 8:24 PM
We have good news! Power has been restored to the Elizabethtown plant this evening. On Wednesday 10/12, we will begin to bring up the plant and various functions throughout the day. Barring unforeseen issues, we expect to be fully operational some time on Wednesday. Please reference the notice below for specific instructions for contacting us. The next update will be posted on Wednesday morning.
Update October 11, 2016 3:21 PM
The Elizabethtown facility is open and customer service and related systems and functions are working. The manufacturing plant remains without power, however we are working closely with the utility company and making good progress as of this update. We hope by the end of the day today to have a firm schedule for an imminent plant restart. Please reference the notice below for specific instructions for contacting us. The next update will be posted later today.
Update October 11, 2016 9:52 AM
The Elizabethtown facility is open and customer service and related systems and functions are working. The Elizabethtown area remains without power. We continue working toward our plant to have some manufacturing operations begin tomorrow. Please reference the notice below for specific instructions for contacting us. The next update will be posted later today.
Update October 10, 2016 6:00 PM
A team of associates evaluated
our plant this afternoon and confirmed that all of our facilities and equipment
are in good shape and were not impacted by the storm. Roadways in the
Elizabethtown area are greatly improved and are open and safe. While our
manufacturing plant remains without power, customer service, technical support
and other front-office areas will be partially operational by 9:00 AM EDT on
Tuesday October 11. We are currently implementing plans to begin limited
manufacturing operations on Wednesday. Please reference the notice below
for specific instructions for contacting us. The next update will be posted
approximately 9:00 AM on Tuesday 10/11.
Update October 10, 2016 2:27 PM
As a result of Hurricane Matthew, the Specialty Product Technologies plant in Elizabethtown is currently without power. In addition, many area roadways have experienced major flooding, so safe access to the plant is limited at this time. We have assessed the facility and it has not been impacted by the storm. We are prioritizing the safety and security of our associates as well as the important service to our customers. At this time, our facility is closed and we are taking action to restart the plant in specific areas as we can.
We appreciate your understanding of this unique and serious situation. We will continue to do everything we can to quickly and safely bring our production on line and minimize any disruptions in our service to our customers.
To keep our customers up to date, we offer two stages of communication:
URGENT: ONLY FOR URGENT, POTENTIAL LINE-DOWN AND SEVERE IMPACT ISSUES THAT YOU MAY EXPERIENCE BEFORE OCTOBER 14, PLEASE CALL 443-521-3645 FOR RESPONSE AND SERVICE. This is a personal cell phone, set up temporarily to manage this critical situation. Please use this number ONLY if you are experiencing or may experience a severe impact to your business before October 14 due to our situation.
IMPORTANT: For specific concerns about potential impact on schedules or specific projects, please send an email to firstname.lastname@example.org and we will respond as soon as possible. For on-going updates, please check our website: www.specialtyproducttechnologies.com. We will update the site every four hours with the latest information.
We greatly appreciate your understanding and cooperation at this time.